Q1: Why do I get stuck when I play 4K recorded video on my computer? How can I check the GPS information?
A1: It depends on your player. For 4K videos, there are requirements for both the player and the computer. We recommend the "PotPlayer" player. If the computer version is too old, the video playback will be stuck. When you open a video file on GPS software, then you can check the video information. Please download the software in Product Documentation(PFD), check the Product guides and documents on product page.
Q2: How can I share the recorded videos?
A2: This requires you to use the WiFi function.
1. Connect the WiFi of dash cam with your mobile phone.
2. Download the video on LuckyCam.
3. Disconnect the WiFi, you can share the video to various social APP in LuckyCam.
Q3: How can I use parking monitoring function?
A3: For parking monitoring, GD850 4K dash cam has two options, the first is 3-5 minutes parking monitoring, it can monitor your car for 3-5 minutes after your car is turned off, if the car vibrates during this time, the camera records a locked video to keep the evidence for you. The second is to monitor your car 24 hours a day. To achieve this function, you need to install a hardwire kit with Type-C port to connect the car and the camera to ensure 24 hours of power supply for the camera. If you need hardwire kit, please contact iZEEKER Team.
NOTE about MicroSD Card:
The package of GD850 does not include MicroSD card.Max Support 256 GB Micro SD Card.We recommend Samsung ProEndurance U3 Speed Micro SD Card. Search "B09WB1857W" on Amazon.Please go to the brand store to buy a regular MicroSD card, please do not use any "Samsung EVO Select", "Samsung PRO Plus 128GB", "SanDisk Ultra" or other "Generic Class 10" cards from third-party sellers. They're not made for a 4K Ultra HD high-end dash cam like this one. If you receive any of these cards, the camera will notify you "please format the MicroSD card" alert or cause the camera not to recognize the MicroSD card (causing the screen to freeze or the camera to turn on and off).